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Universal Access

As an IMPAC Universal fleet customer, you will have access to the largest fueling network in the country.

You can fuel at over 220,000 stations, including all major brands giving drivers the ability to shop street prices, saving your company money.

That means you can fuel in all 50 states with your IMPAC Universal Fleet Card and IMPAC will reconcile the transactions with the vendor and make sure that the transaction is neatly consolidated on your invoice.

Your drivers can shop for the cheapest fuel every day.

If you select the maintenance option on your fleet cards, you will have access to over 20,000 maintenance locations for secured preventive maintenance, parts, tires and repair purchases, keeping your drivers on the road!

Pay at the Pump

Our card is accepted at the pump, giving your drivers convenience and saving your company time.

Don’t have your employees spending time inside the station waiting in line for a cashier. With the IMPAC Universal cards your drivers can pull up, fuel and get back on the road.

Our card works inside the stations, island card readers and at the pump dispensers.

One Card Per Vehicle

The IMPAC Universal Fleet Card uses a “one card” system. Your drivers no longer need to carry multiple cards and location books to manage their fueling needs. Our fleet card’s national acceptance, maintenance capabilities and tracking eliminates the need to have more than one fleet card program.

Whether your company keeps the fleet cards in the vehicle, with the vehicle keys or assigns them out each day, the “one card” system gives you the ability to track and report on a specific vehicle’s fuel and maintenance monthly expenses.

Cards can be easily added and in most cases arrive within 3-4 business days.

Card Restrictions

You can restrict your cards to “fuel only”. Once you restrict your cards to fuel only, purchases other than fuel grades and oil, will not be allowed and declined if attempted.

Specific fuel grades cannot be locked due to the nationwide level of acceptance. However, we have unusual activity reports that we use to monitor your account. We will alert you within 2 business days of any unusual activity on your account.

Driver Ids – introducing the Universal ID

IMPAC Universal fleet card purchases are secure with Driver ID requirements. At the pump or inside electronic transactions will not authorize without a VALID driver ID.

Each driver is assigned a unique ID for security and reporting. (We recommend using the last four (4) of the driver’s social security number for their Driver ID. This number should be easy for the employee to remember and deter them from giving their number to other drivers.)

Because you need to know who is fueling your vehicles, we have introduced the Universal ID. Each Driver ID that is assigned is universal within your company. That means your drivers can use their unique ID for any of your company’s fleet cards.

This feature allows your drivers to switch vehicles without switching fleet cards!

Also, track and report not only on the specific vehicle expenses, but the drivers as well. You will know which vehicle your drivers are using and how much they are fueling.

Driver Ids can be easily added within hours and terminated immediately.

Odometer Readings (optional)

Our fleet card system will prompt your drivers for the odometer reading of the vehicle each time they fuel. When the drivers input the correct odometer readings, the system will track that information and calculate the miles driven, miles per gallon and cost per mile on your invoice.

It is optional to require drivers to input odometer readings, if this option is chosen the system will require at least a one (1) digit number.

Some companies use this prompt to input and track PO numbers, stock numbers or job numbers.

Maintenance Acceptance

Not only can you fuel at over 220,000 locations, with the IMPAC Universal Fleet Card you have purchasing power at over 20,000 maintenance and parts facilities.

Use your maintenance card to give your drivers access to maintain their vehicles on the road.

You can purchase:

· Preventive Maintenance, such as Oil Changes

· Tires and tire rotations

· Glass replacement and Parts!

With our card, maintenance and fuel transactions are consolidated on one invoice with advanced summaries.

Cards are set up as “Fuel Only” unless otherwise specified.

Maintenance transactions also require a Valid Driver ID. This will ensure your maintenance purchases are secure. You can also track and report your maintenance purchases online.

GPS Business Vehicle Solution

Our award winning GPS technology keeps you in the know. Track your fleet vehicles with detailed location information and monitor your vehicle’s performance with the Remote Diagnostic feature. With 2-minute updates and web-based technology, you will be tracking your fleet vehicles in no time, all without a software download.

· Know when your drivers arrive on the job.

· Reduce fuel costs, by eliminating wasted fuel by monitoring your vehicles with our Idle Time Report.

· Monitor time between delivery stops with the Stop Detail Report.

· Remote diagnostics identifies a problem and sends you an alert, keeping down time to a minimum.

· Service Reminders keeps you in front of the preventive maintenance marathon, keeping your vehicles running smoothly and on the road.

· Feel secure with Roadside Assistance and National Lost and Stolen recovery program.

· NHSTA Recall Alerts – once your vehicle is registered with Network Fleet, you will be alerted to any recalls for your vehicles

Eliminate office staff having to spend time reconciling your fleet expenses!

Reconciling receipts, cash disbursements to drivers, and sorting through credit card statements to allocate fuel and maintenance expenses can be a huge headache. However, with the IMPAC Universal Fleet Card system all tracking and managing of receipts and invoices becomes a breeze. Our invoices consolidate all fuel and maintenance transactions all within the same calendar month instead of having wacky cycles to deal with.

Advanced summaries of your transactions by driver, card, fuel product, department, and even tax information for state and federal government compliance and year-end tax information are readily available.

Check your fuel transactions daily to find out how much you are spending!

You will have full Internet access to all of your transactions through our web “Fleet Commander” with over 15 reports online, you can track your fuel and maintenance transactions anytime!

· View your card and driver information online

· Inventory Reports

· Run reports for a list of all your cards and drivers

· Transaction Reports

· Run reports to track where your drivers are fueling, how much they are spending and what fuel grades they are buying.

· Management Reports

· Management reports such as Cards with high gallons and fuel economy by vehicle help you proactively manage your fleet

· Exception reports

· Transaction reports let you know alert you to unusual activity within the parameters you set:

· Such as gallon limit per transaction, valid fuel products, and time of day

Reports are available for download in most popular formats like PDF’s, CSV, Tab Delimited format or directly to Microsoft Excel spreadsheets.

Consolidated Invoices

Consolidated invoices show all expenses for each vehicle.

Invoices have key driver and vehicle statistics such as Milers Per Gallon, Cost Per Mile, etc. Driver and vehicle transactions track and report where fuel is purchased and what fuel grade is purchased.

Advanced summaries by card, driver and product will eliminate the need to keep receipts and save hours on manual reports.

Flexible Billing Options

Bills are sent on a standard calendar month with flexible terms based on credit.

Convenient weekly and bi-monthly billing options are also available. All bills are available electronically or by mail.

Payment Options

We currently accept payments by check, check by phone or draft. Checks should be made payable to:

IMPAC Fleet

350 Nth Sam Houston Pkwy E., Suite 234

Houston, Texas 77060

Pay by phone requires you to complete a one-page form providing your bank information one time. Once you sign up for pay by phone, you must call to initiate the payment amount and date you would like to make the payment. Payments made by phone will be the total amount of the requested payment plus a $2 bank fee.

Draft option is available for customers that would like to make a reoccurring payment each week or would like to have your monthly total automatically drafted from your account on a specific date. A $2 processing fee will apply to all draft payments.

Additional Reports:

Unusual Activity reports allow you to set parameters for security reporting to monitor purchases on an account level or card level. Unusual activity parameters include:

Fuel grade – report on fuel grades that you set as invalid (i.e. driver should purchase diesel only)

Time of Day – report on purchases made before or after your company’s normal business hours.

Day of Week – report on purchases made on the weekends or any day that you set as unusual.

Transaction Limit – report on gallon limits per transaction

Dollar Limit – report on a dollar amount per transaction

Account Management

Dedicated account managers will help tailor the IMPAC Universal program to your needs:

Consult with you on our Universal program and features to Introduce new value added products

· Keep you informed of industry related news

· Assist you with customizing reports for your company

· Online account set up and training

· Issue Resolution

Customer Service- Help Desk

At IMPAC Universal, customer service is our top priority! When you call you will speak directly to an IMPAC representative! No call center or voice mail system. Our staff is friendly and knowledgeable and can make changes to your account right away.

· Add or delete driver Ids

· Order new cards or replace lost cards

· Make payments by phone

· Assist you with any questions on your account balance or invoices

Customer service hours are Monday – Friday 8:00 am to 5:50 pm (EST). For after hour emergency assistance, please call Voyager Client Services at 1-800-987-6591.